Managing Difficult Conversations

How can we set limits in conversations to protect ourselves? Why is this important? Is there a way to say “no” to someone while maintaining respect and minimizing damage to the relationship?

Challenging conversations come in all varieties. In this workshop, participants will learn how to identify a challenge, how to respond to conflict without escalating the situation and how to set boundaries in a respectful and empathetic way, reducing damage in the relationship while still asserting personal needs.

This workshop is typically offered in a half-day (3.5 hours) session and can be tailored to meet your organization’s needs. This workshop can be offered virtually or in person with physically distancing precautions taken for the safety of the participants and trainer. This workshop can be facilitated in English or French.

The cost for this workshop varies depending on the number of participants, length and location. Please contact us for a quote.