"Breanna at Talk Tools has provided Reach with valuable information on challenging conversations, setting boundaries, and active listening which will help our legal volunteers provide the best possible services to clients facing difficult situations. We are very grateful to have received this training."

“Breanna projects a professional image to the group, has good control, exhibits good eye contact, and presents with high energy. I have only positive comments to make about her presentation style. She interacts well with the participants and was able to engage them yet maintain control.”

“Excellent, knowledgeable, warm trainers! The material was practical and accessible - made me feel like I have resources to use in a crisis. Thank you!”

“Breanna is such a genuine and caring person. It was obvious that she really wanted us to get the most out of our training experience. She always welcomed our input - she allowed us to share our experiences, thoughts, and (sometimes silly) questions. I very very much appreciated her training skills.”

“Breanna really laid the groundwork for the volunteer training and acted as a steady foundation for us, providing many essential pieces of information in a concise, effective manner. Breanna was a very positive, insightful presence during our training, and forced us to think in ways we had not about topics related to distress and crisis. She then proceeded to provide beyond basic knowledge - the specific tips and tricks I believe will really help me to understand how to approach providing the best helping hand possible. It is clear that Breanna is an exceptionally talented, motivated and hard-working individual.”